I’m well versed in various methods of user research and am adept at distilling findings into actionable items for product teams.
I use a combination of user research, business metrics and market trends to establish a clear vision of how a product is most useful in current and future states.
When designing a new feature, I ensure that the outcome is rooted in user goals and business goals. This provides clear means to evaluate the success of the design strategy.
As a UX Designer & Researcher, I lead initiatives that elevate customer’s connections with the services they rely on. I help companies implement design strategy, establish user research programs, and deliver measurable results.
In addition to servicing the tech industry, I use these skills to improve the digital strategies of ocean and environmental conservation organizations.