I’m well versed in various methods of user research and can translate findings into meaningful and actionable items for product teams.
I use a combination user research, business metrics and market trends to create a clear vision of how a product is most useful, not only in its current state, but in the future as well.
When designing a new feature, I always begin by framing the problem, user goals and business goals. This provides clear direction as well as an aligned vision of what the desired outcomes of the design will be.
As a UX Designer & Researcher, I lead initiatives that elevate customer’s connections with the services they rely on. I help companies implement design strategy, establish user research programs, and deliver measurable results.
In addition to servicing the tech industry, I use these skills to improve the digital strategies of ocean and environmental conservation organizations.